the town says that it's leaking toilets that is causing the problems. if leaking toilets are causing huge spikes in water bills, then don't you think that the town could prove that by now? In view of the fact that some residents have contested their highly fluctuating water bills, and the town hasn't proved that defective meters or other flaws in the water or billing systems (e.g. missing or defective air release valves) are not the source of the fluctuations, then the town should reduce contested bills and immediately return payment (with interest) to customers for the unexplained peaks.
has the town placed temporary water meters (similar to those used on construction sites) on the water lines to check the permanent meters?
has the town searched the internet?
- "Please fix this"; Norfolk residents say they're blindsided by high water bills
- WATCH: Air trapped in pipe affects water metre reading | Northglen News
- Air in water pipes: What is an air valve and how does it work?
- https://burnshomeconstruction.com/sensus-water-meter-most-common-problems/
- Troubleshooting Common Water Meter Problems | DoItYourself.com
- water meter accuracy testing equipment - Search
when WHSV first reported this problem, I suggested that the town focus on their water system instead of blaming customers for spikes in their water bills (Strasburg VA underground: water bills mystery). in WHSV's followup to their story nothing has changed. the town is still blaming their customers for their high water bills. if the town is unable to solve this longstanding problem (since 2016), then how safe is our water? running water treatment and sewage treatment plants takes more smarts than figuring out what's causing huge spikes in water bills.
Kudos to WHSV for their continuing coverage of this story, as well as the Paul Rush story (Paul Rush's house was vandalized twice within a couple months in ugly incidents), the milk plant explosion, pollution alerts for the north fork of the shenandoah river, etc. Without WHSV's timely reporting it's unlikely that strasburg residents would know anything about these important news events.
