analogy

Imagine that you go to your friendly neighborhood gas station to get gas. You put your credit card in the pump, it's approved and you pump your gas. You press the button for a receipt and out it comes. it's for $862.45. You look at the quantity of gas and it's 198.35 gallons. What would you do?

if it was me, then I would go in and show the receipt to Joe, the manager. Suppose Joe looked at it and said: "You paid for 198.35 gallons, so you must have pumped 198.35 gallons." 

"But, Joe," you say "my car only has a 20 gallon capacity." 

Joe repeats "You paid for 198.35 gallons. You must have pumped 198.35 gallons."

What would you do? maybe call your credit card company and stop payment on the $862.45? that's probably what I'd do. 

so, how is that different from the St. Paul Lutheran Church and Child Care Center, which has received several water bills that are several times more than their normal monthly water bills? Each time the child care center tells the town that nothing changed (except for the fact that the number of children is less due to covid). Each time the town insists that the high water bills are caused by leaky toilets. Strasburg residents continue to see unusually high water bills 

months go by. the high water bills keep coming. the town continues to insist that it's leaky toilets that are causing the high water bills. Some in Strasburg continue to see high water bills, changes coming 

what would you do? if it was me, then, needless to say, I'd stop doing business with Joe. unfortunately, the child care center doesn't have a choice. the town has a monopoly on water--and, with the town's arrogance, it shows.